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About A Window Guy

I specialize in window and door service, repair, and restoration. I can repair any broken or cloudy insulating units or single-paned windows and doors.

I am an AAMA certified Master Installer with more than thirteen years of glazing experience.

Get the very best service for great prices.

Questions and answers

Q.
• Tell us something customers may not know about you.
A.

• I am not a traditional "glass guy". While I can, and do, work on any window, I am as much about trying to share my knowledge and expertise as I am about completing any one job. You will get an incredible value for your dollar spent on my services.

Q.
• Tell us about the project or job that you are most proud of (in the last 12 months).
A.

• Last Fall, I restored the glazing in a 1920's bungalow in Evanston. I removed all of the old hard putty and re-glazed them. This kind of restoration work is what I really hope to, as I hate to see beautiful old single-glazed windows replaced with less-efficient vinyl replacement windows.

Q.
• How did you get started?
A.

• I got my first experience in the glass industry 22 years ago when I worked for a year at a glass tempering plant before going to U of I Champaign-Urbana.

  A few years after graduating, I returned to the glass industry working for a small family-owned, full-service residential and commercial glazing company. After 13 years there, I formed A Window Guy last January.

Q.
• What types of jobs are the most common?
A.

• There are four basic types of jobs I do: Replacing broken or failed insulating units. Replacing/repairing broken single-glazed windows. Repairing windows and doors for functionality. And diagnosing/repairing water leaks.

Q.
• What brands or products do you work with?
A.

• • Pella
  • Andersen
  • Eagle
  • Rockwell
  • Semco
  • Crestline
  • ROW
  • Milgard
  • Simonton

Q.
• What certifications or professional affiliations do you have?
A.

• I am a Hurd Window and Door Certified Technician and an AAMA (American Architectural Manufatures Association) Certified Master Installer.

Q.
• How many projects do you average in a year?
A.

• As I have just started my business, and I did so in the dead of Winter, I have only completed a couple of dozen jobs as A Window Guy.

Q.
• What would you recommend customers looking to save money?
A.

• DO NOT REPLACE YOUR WINDOWS!! Very few windows need to be replaced, and in general, the older they are, the better they are. They can be made to work and seal properly and are almost always "warmer" than replacement windows. Also, vinyl windows are cheap, and you get what you pay for. There are some good ones, but not many, and usually you end up with a "colder" window than you had before.

Q.
• What areas of your trade do you specialize in?
A.

• I specialize in repairing existing windows and doors. Where others will quote 1000s for replacement windows, I will quote in 100s and have your windows and doors working as they were designed.

Q.
• What information do you recommend to have readily available before looking for a professional in your trade?
A.

• Most people with newer windows do not know what kind of windows they have. Many times the name, or some identifying symbol is printed on the window or door somewhere, or inside of the insulating unit on the metallic spacer-bar between the 2 pieces of glass.

Q.
• What services do you provide your customers after the work has finished?
A.

• I guarantee my work for 1 year to be free of defects of workmanship. Any and all repairs I make are guaranteed to be sound.

Q.
• What are the most frequent questions you get from customers? What are the answers?
A.

• The number one question is: "Can you fix my window?" The answer is almost always yes. Some windows are too weathered and/or damaged, or not worth repairing, but most are fixable. The second question is: "Do I need new windows?" Again the answer is almost always "no". Most existing windows are better than most new windows. Period.

Q.
• What do you wish customers knew about your profession or trade?
A.

• I wish people knew that new windows rarely means better windows. Unless you are going from vinyl windows to wood or clad-wood, or from double-hung windows to casement windows, you are almost always devaluing your home and also usually making it colder/hotter.

Q.
• What questions should a customer ask before hiring a professional in your trade?
A.

• The most important questions relate to the quality of the job that is to be done. Make sure premium insulating units and materials (caulk, tape, etc) are being used, and always get an idea of what a proper job will look like when it is complete (will painting or staining be required, will the window or door look and function like new, etc).