BOBS Towing and Recovery of WNY, LLC
Areas of service:Buffalo, Rochester, Erie, Niagara Falls, Lockport, Tonawanda, Webster, North Tonawanda, Jamestown, Hamburg, Fairport, Pittsford, Lancaster, Orchard Park, Depew, Canandaigua, Batavia, Olean and Geneva.
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BOBS Towing and Recovery of WNY, LLC - Buffalo, NY
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About BOBS Towing and Recovery of WNY, LLC
BOBS is a family owned and operated full service towing and recovery business based in West Seneca, NY.
We service Buffalo and the surrounding communities.
We also do recovery work for local and out of state Banks, Credit Unions, Auto Dealerships, Rental Agencies and Buy Here Pay Here Dealers.
As one of the few truly comprehensive one-stop services for all your towing and recovery needs, we have all the trained and uniformed personnel needed to recover your vehicles damage free.
We are dedicated to providing the highest levels of customer service, and the most reliable dispatch fulfillment available.
Whether it's a flat tire, a dead battery, out of gas or a complex recovery of your vehicle from a ditch or ravine, our uniformed team of experts has the knowledge and experience to get the results you are looking for.
Our up to date equipment and expertise gets the job done. Dispatch Programming allows us to keep track of everything that transpires from start to finish and to dispatch the most appropriate truck for the call.
Contact us for all your towing and recovery needs.
Questions and answers
- What services do you provide your customers after the work has finished?
When it comes to towing & recovery, we will make sure that the customer has a safe and secure ride to their destination. We have a very good working relationship with a local cab company and can bill everything at once if needed. With repossessions, we inventory, store and dispose of the vehicle for our clients.
- How did you get started?
A friend in high school. His dad owned a wrecker service and I worked there on weekends and the summer untill I graduated. Then I worked a year or so for him and went out on my own.
- What types of jobs are the most common?
Towing, flat tire changes, battery jumps, lockouts
- What questions should a customer ask before hiring a professional in your trade?
If they are able to handle the job? What are your prices? Do you have the proper insurance coverages? What kind of training do your operators get? Are the employees all uniformed? How long in the business?
- Tell us something customers may not know about you.
We are a very professional company. We take pride in our work. We try to be as considerate as possible. We all have families at home just like you and know that a unspected emergency is always hard to be prepared for and have the money for. This is why we try to be fair in our pricing.
- What information do you recommend to have readily available before looking for a professional in your trade?
Year, make, model, license plate number, what is wrong with the vehicle, how vehcile is being paid for and by all means.....leave the keys with the car.....it's broke, no one can take it....hide the keys somewhere on the car.
- What areas of your trade do you specialize in?
Light and Medium Duty Towing and Recovery. Road Service. Repossession work. Parking Lot Enforcement. Long Distance Towing. Fleet Accounts
- What do you wish customers knew about your profession or trade?
That the equipment that is used is very expensive to purchase and maintain. Regulations, insurance, and fuel to operate is expensive also. So when the operator gives you a price, this is what you are paying for along with the operator that comes out to "save the day" for you.