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EagleTech Computer Service is a residential ($30/hr) and small business ($40/hr) onsite computer repair service for desktop and laptop PCs, serving the Portland Metro and outlying areas as well as Southwest Washington. I have more than 25 years of experience.
I don't favor a flat fee approach of $80 or $90 because I don't think it serves my client's best interests. Most often I've completed my repairs inside 1.5hrs - $30-$45.
And whatever your computer needs may be! I'm always happy to serve!
Here's is a short Introductory Video to my services:
Call me today: 503-577-4201
|Eagle Creek, OR 97022|
|Contact Tom Sparks|
|Tom Sparks accepts cash, checks, Paypal and credit cards|
How did I get this virus?
Answer: Surfing the internet, opening email links, installing helper video programs.
Why do people put viruses on our computers?
Answer: Money...money...and power over people...ugly hearts.
How did you learn everything you know???
Answer: Thousands and thousands of hours studying and working with computers!
I work with approximately 3000 clients each year, in both the residential and small business environment.
Having worked with computers over 25 years I've been around the block many times and over the years have learned a great deal about caring for clients and their computers. It's not enough to just know computers, it is important to treat folks right. By the time I've completed a task for a new client we've become friends, and they have enjoyed the repair experience.
That integrity is as important to me as my knowledge and experience. I will treat my clients with the highest degree of honesty and integrity, as if they were my closest friends or family members. I'm continually studying my trade and learning new insights.
Too many Technicians make their clients feel stupid and fail to respect them. The whole field of computing is an ever changing field and unless a person is a technician they can't possibly have the scope of knowledge to solve all their computing issues. I understand this and do everything I can to assure my clients their lack of knowledge is normal.
I'm a PC repair technician...any make or model.
PCs:HP, Lenovo, Toshiba, Asus, Acer, Samsung, Gateway.
For PCs I strongly recommend Lenovo, Toshiba, Asus.
For Hard Drives I recommend Western Digital
For Memory Chips I recommend Kingston, Crucial, Super Talent
Just recently I helped Eagle Trailer Mfg., a local Portland business, upgrade their three office computers to three new computers. I setup and installed each computer, their network, all their printers and their business software. The project went smoothly and all is working well.
They are a great company to work with and the project went very well.
In the evenings and on weekends I'm happy to remotely connect to my clients' computers for remote service using the free AMMYY remote connecting software.
I'm also happy to answer questions over the phone. If I've made changes to your system and you need explanations please call me...you are not a bother.
Honest Customer Service,
Speeding up client's computers,
Problem solving program errors,
Setting up wireless networks,
Helping my client's better understand how to work with their computers.
In 1982, while teaching at one of Portland's local colleges, one of my students urged me to begin using a computer for the preparation of my class notes. He helped me get my start in computers and immediately I developed a strong interest in the computer.
From there, over the years, I have continually studied and developed my understanding and skills. My business is also my hobby - a great combination!
Use my services! Honestly, my fee of $30/hr for the residential client, and $40/hr for the small business client.
I also offer a nice deposit service. For clients who want to be able to make that quick "Help!" call, that lasts around 5 to 15 minutes, I suggest my clients go to my website and use the "Pay for Services Here" tab and deposit an hour's worth of time - $30, then the client can feel free to call without worrying whether they are bothering me or taking unfair advantage of my time. Many of my clients love this service.
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