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About Front Range CCTV Solutions

Since 2008, Front Range CCTV Solutions has offered new system sales and installation as well as existing system service and upgrades.

We believe that a security camera system should be affordable to anyone who needs one. Front Range CCTV focuses only on CCTV security camera systems and products.

This allows us to better serve our clients by making expert recommendations while maintaining dedicated support and service.

This also allows us to focus our time staying up to date with the ever changing realm of CCTV products and technology to ensure you have the best possible system without breaking the bank.

We service the entire Denver metro area, Colorado Springs and Central City areas. Contact us!

Questions and answers

Q.
• What services do you provide your customers after the work has finished?
A.

• • Follow up inspections to ensure cameras and DVRs are recording properly
  • Adjustment and moving of cameras to new locations on an as needed basis
  • Post installation follow up to client questions on remote access or connectivity
  • Extended monthly service contracts available for monthly check ups and maintenance of camera systems (ideal for complex systems)

Q.
• What brands or products do you work with?
A.

• We service and install most brands of security camera products and accessories. We mainly work with Axis Communications, Lorex, Swann, Qsee, TechPro, Honeywell, ADT, Diebold, Checkpoint, Sensormatic, American Dynamics, Tyco, Grandstream, and more. We also offer instalation of solar powered camera systems on remote sites where local infrastructure may not exist. This includes construction sites, remote fields

Q.
• What are the most frequent questions you get from customers? What are the answers?
A.

• Which type of Security Camera system should I have installed?

  Security cameras and DVRs come in many different styles, options, and applications. The system that will work best for your application will depend on several factors such as whether you will use the security cameras inside or outside, during the day, nighttime, or both. All of this can be discussed with you during your free estimate consultation.

  What are the differences between Bullet, Dome, C-mount, and PTZ cameras?

  Bullet cameras get their name from their cylindrical shape and size. They weatherproof can be used inside or outside.

  Dome security cameras get their name from their “dome” shape. They are most popular for indoor and some outdoor applications and have several sub styles including vandal proof domes for high risk/crime areas and.

  C-mount security cameras were one of the first styles of security cameras in the industry that utilized a camera and a separate, interchangeable lens. These cameras are still available and are popular for outdoor use with a special housing but have largely been replaced by their bullet and dome counterparts for indoor and outdoor use.

  PTZ (Pan Tilt Zoom) cameras are a style of dome camera that can be controlled remotely either with the DVR software or with a seperarte camera keyboard and jpystick. These cameras move 360 degrees and can zoom in to capture detail such as lisence plates, facial features and more. Advanced PTZ's also have "Auto Tracking" technology which detects motion in the cameras field of view. Once motion is detected, the camera will automatically follow and zoom in on subject. These camera can also be set up to ignore common movement of trees or passing traffic on a busy street in the background.

  What is infrared or “night vision” on security cameras?

  Infrared security cameras are very popular as they allow an image to be seen in little or no lighting conditions. Most infrared security cameras are bullet or dome style and can be used inside or out. The cameras have infrared lighting installed around the outer edge of the lens which allows the security camera to see in no light for up to 150 feet - even further with a little bit of light (like street lighting or an outside light.) The infrared light produced by the camera in invisible to the human eye but is picked up by the camera. So while a criminal may not be able to see the camera in the dark….It can see them! Most bullet and dome cameras have infrared as a standard feature.

  A relatively new type of security camera to the market is the True day / night security camera. These types of security cameras have an extra sensitive imaging chip and lens filter which allows it to capture a good picture in low light situations without using infrared LEDs. This is especially handy in outdoor applications because infrared security cameras do not do as well in outdoor housings. Unless the infrared security camera is installed flush up to the glass of the housing, the infrared lights can reflect off of the glass of the housing which can degrade the image.

  What surfaces can Front Range CCTV’s cameras be installed on?

  We can install cameras on almost ANY surface including drywall, drop ceiling tiles, brick, concrete, masonry, and steel. Depending on the look of your preference, the wires for that camera can be run through walls, above a drop ceiling or on the outside of a wall, in conduit.

  How long does it take to for Front Range CCTV to install a camera system?

  This all depends on a variety of factors including the type of system, the complexity of the system, as well as the site or area the system will be installed. As an example a typical 4 or 8 camera system installed in a small retail store or office can be installed in as little as 8 hours. Larger 16 or 32 camera systems installed in multi-level buildings or large expansive facilities/warehouses can take anywhere from 3-5 days. This installation process also includes the configuration of the system as well as end user training.

  How does the install process work?

  During your free estimate we will consult with you about camera placement/angles and DVR location. We will then advise on the types of cameras and DVR to be used for you specific situation. We then address any questions or concerns on site with you .After you have received your free estimate and pricing is agreed upon; a convenient installation date is scheduled with you. We want to interfere as little as possible with your day to day operations so with this in mind we also offer early morning and weekend installations. Overnight installations are also available at an additional rate.

  During the installation individual lines will be run from the DVR to the camera. Special connectors will be installed on each line to connect the camera to the DVR and power supply. During the install process we ensure to take trash and packaging with us. We also clean and vacuum/sweep all areas where work was performed to ensure little bits and pieces of wire, drywall, insulation, etc. are not left behind. Our installation motto is to leave the place “cleaner and more secure than we found it”

  After installation is complete and the system is configured, we will then consult with you to show you the inns and out of the system; how to view live video, view recorded video, permanently save and export video, remote and mobile access to your new DVR system.

  Do you subcontract?

  NO! All installation, service, repair, and training is done by our own team!

  What kind of warranty do you offer?

  All systems are installed to industry standards and specifications. All labor and workmanship is warrantied for 1 year after installation date. Equipment is warrantied from defects for 1 or 3 years depending on the item. All of this will be discussed with you as well during the initial consultation and again during the installation.

Q.
• How did you get started?
A.

• Front Range CCTV Solutions was founded in 2008 by Sean Crowley. Sean started working in the video surveillance and loss prevention industry in 2004 and is constantly staying up to date with the latest technology and trends in the industry. He has worked for, installed and maintained systems from Fortune 500 companies to small local businesses and retail establishments.

  Locally owned and operated since 2008, Front Range CCTV sells and installs new security camera systems. We also service and upgrade most existing security camera systems regardless of the manufacturer. With our experience in loss prevention we advise and educate on strategic camera placement and operating techniques to get the best possible angle and picture to provide maximum coverage and image clarity all with your financial goals, budget, and return on investment in mind.

Q.
• What questions should a customer ask before hiring a professional in your trade?
A.

• Will the cameras and DVR record and playback video in real time?

  How long will the DVR retain camera footage?

  Will the camera(s) be able to record video at night or in dark rooms?

  Can I access my system remotely from another computer?

  Can I access my system from a cell phone? (iPhone, android, blackberry, etc.)

  How long will installation take?

  What are the advantages/disadvantages of an IP or wireless camera system?

  What are the advantages/disadvantages of an analog camera system?

  Do you charge by the hour or by the job for new installations?

  Do you have liability insurance of at least 1 Million dollars?

Q.
• What areas of your trade do you specialize in?
A.

• • Security camera systems sales and installation
  • Installation of indoor and outdoor security camera systems
  • Repair, service and upgrades of existing camera systems
  • Remote access security camera systems
  • Wireless security camera systems
  • High definition camera security systems
  • Solar powered systems for viewing of construction sites, pump stations, or areas where hard lined power is not available