Geek 4 Hire LLC
Areas of service:Baltimore, Washington, Silver Spring, Hyattsville, Rockville, Columbia, Laurel, Annapolis, Bowie, Glen Burnie, Parkville, Upper Marlboro, Ellicott City, Pasadena, Bel Air, Dundalk, Westminster, Catonsville, Gwynn Oak, Essex, Capitol Heights, Owings Mills, District Heights, Towson, Nottingham, Lanham, Middle River, Sykesville, Lutherville Timonium, Halethorpe, Montgomery Village, Windsor Mill, Pikesville, Brooklyn, College Park, Reisterstown, Severn, Suitland, Randallstown, Chevy Chase, Mount Airy, Rosedale, Severna Park, Crofton, Takoma Park, Olney, Abingdon, Cockeysville, Beltsville, Edgewood, Greenbelt, Arnold and Odenton.
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Computer Repair & IT Solutions
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Geek 4 Hire LLC - Dundalk, MD
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About Geek 4 Hire LLC
Whether you need your computer or portable device fixed, or just need some professional advice; we are your #1 choice for computer and IT services. Give us a call no matter what your computer need is, we'll answer all of your questions, free of charge.
Geek 4 Hire aims to provide you the best IT and computer support in the business. Our expert technicians will help you not only diagnose a computer problem, but also troubleshoot the concerns to provide a solution. For complex hardware and software issues, our technicians will also provide you appropriate repair solutions for your computer. We follow a straight forward and logical troubleshooting plan to identify and diagnose the issue. We can connect with the customerís computer remotely and diagnose simple issues. Our technicians identify the cause of crashes, lockups, slow speed or Internet problems and accordingly, provide necessary repairs for your computer.
Questions and answers
- What do you wish customers knew about your profession or trade?
People think that companies that fix computers charge too much. The sad face is, they do. Personally I recommend getting second opinions, especially if you go to Best Buy.
- What types of jobs are the most common?
Virus Removal, DC-Jack Repair, Screen Replacement and Network Installations. One of the least common is software installation.
- What are the most frequent questions you get from customers? What are the answers?
The number one question we get is always about cost. We understand. This is why we guarantee the lowest price!
- What certifications or professional affiliations do you have?
All of our technicians have completed training in the field of Computer Science and Information Technology, including ComTIA A+ (the industry standard certification)
- What brands or products do you work with?
We work with most brands including (but not limited to):
HP, Sony, Dell, Acer, Apple and every major brand. We will work on custom built, and we also provide custom build computers!
- What questions should a customer ask before hiring a professional in your trade?
Obviously, computer repair as a profession is sometimes overlooked. Here is what you need to know. Yes, your family or friend "computer nerd" might be able to fix a computer problem, but are you willing to take the risk? I've seen customers swear that they knew what they were doing, but ultimately caused more damage than anything. So, my advice would be, DO hire a professional. Make sure they are A+ certified and ask for proof of certification.
- What areas of your trade do you specialize in?
Virus Removal is the most common computer problems we run into. With our state of the art removal tools, we're able to remove and repair your computer from even the nastiest of viruses, guaranteed!
Second on the list would have to be memory upgrades. It's the cheapest, and most effective way to speed up a slow computer.
- What services do you provide your customers after the work has finished?
We offer the best follow-up support in the industry. All of our services include a 90 day labor warranty, and we also have extended warranties available for purchase. We provide routine maintenance packages for residential and commercial customers. All of our prices are affordable, and there are all kinds of discounts available!
- What information do you recommend to have readily available before looking for a professional in your trade?
Usually, not much information is required. We really only ask for your name, phone number and address. Once we arrive to you, and diagnose the problem, we accept cash, checks, and credit. Credit cards are processed on site, using mobile credit card machines. Receipts are in email format, but paper receipt is an option.