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HS Technology Group

1215 Greenwood Rd.
Pikesville, MD
 

Areas of service:

Philadelphia, Baltimore, Washington, Alexandria, Silver Spring, Wilmington, Reading, Arlington, Harrisburg, York and more.
 

Credentials

  • Email verified
  • Fixr reviewed
  • Fixr Bronze Member
 
 

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HS Technology Group - Pikesville, MD

  1. You'll be asked to describe what you need.
  2. You'll be asked to provide your details so that Aaron Cepeda may contact you.
  3. You'll get estimates from other qualified service professionals.

About HS Technology Group

Since 1993, HS Technology Group - otherwise known as Homesafe - has protected over 25,000 families. GE Security has helped protect the following:

  • Department of State (Domestic Security)
  • General Services Administration
  • Drug Enforcement Administration
  • U.S. Fish and Wildlife
  • Smithsonian Institution
  • U.S. Marshal's Service
  • U.S. Information Agency
  • U.S. Coast Guard
  • U.S. Department of Interior
  • U.S. Postal Service
  • Bureau of Reclamation

We are a part of ABC's Extreme Makeover Home Edition in Baltimore. We are servicing Maryland, Delaware and nearby states. Our emphasis is on customer service and long-lasting relationships. It is because of this that we are able to maintain an A+ rating with the BBB.

We provide service to residential, commercial, multi-unit and new construction communities and properties.

GE is a trusted name in residential and commercial security. We only offer the newest technology in our attempt to help keep your investments and family safe.

We want you to have peace of mind at or away from your home, so contact us today!

Questions and answers

  • What brands or products do you work with?

  • We deal GE(General Electric) products for our security services. We also work with CEDIA, ELITE, BOSE, Klipsch and more.

  • What do you wish customers knew about your profession or trade?

  • I wish customers knew how customer service-oriented we are. The professionals in home security services are all genuinely interested in protecting and helping families.

  • What questions should a customer ask before hiring a professional in your trade?

  • How much does it cost?

    What type of equipment am I getting?

    Is there a permit fee for my county?

    How do I contact one of your reps?

    What are your service area limits?

  • What information do you recommend to have readily available before looking for a professional in your trade?

  • Before looking for a professional, it's beneficial to inform us of: what telephone service you have (if any), if you're a homeowner or not, if you're a renter, if you have permission to have home security installed.

  • What types of jobs are the most common?

  • Our most common types of jobs are home security installations. Next to this, we regularly participate in charity events and fundraisers.

  • Tell us about the project or job that you are most proud of (in the last 12 months).

  • A recent job for a Maryland customer who got burglarized twice in a 2-month span. The amount of protection offered and equipment given to assure their safety.

  • What are the most frequent questions you get from customers? What are the answers?

  • Question: How much does it cost?

    Answer: This depends on how much equipment you want.

    Question: Is the system wireless?

    Answer: Yes. We provide safer, more current wireless system installations

    Question: How are you different from other security providers?

    Answer: Where do I begin? We used to be with ADT, until customer satisfaction became an issue, our emphasis always was and will continue to be customer service.

  • What certifications or professional affiliations do you have?

  • All of our installation technicians are state police-certified, and our reps are fully licensed. Our company is also fully licensed to deal GE products.

  • What services do you provide your customers after the work has finished?

  • After every installation, a technician will provide a thorough walk-through of the equipment installed. Our technicians are not allowed to leave your house until they go through every point on the checklist they carry with them. A follow-up call is common and 24/7 customer support. Signs and stickers are provided as well.

  • What areas of your trade do you specialize in?

  • We specialize in home security services, audio and video services and installations as well as customer service, sales and marketing.

  • What would you recommend customers looking to save money?

  • For customers looking to save money, I would recommend one of our security promotions. They usually are savings-oriented.

  • How did you get started?

  • I got started working as a rep for HS Technology going door-to-door advertising our services. I found an ad for the company online.

  • How many projects do you average in a year?

  • We generally average over a thousand jobs (installations of home security) in a 12-month period. These are not counting our audio and video services.

  • Tell us something customers may not know about you.

  • We were featured on ABC's Extreme Makeover Home Edition, an episode aired in Baltimore in which, for the first time, the show was not able to complete a home transformation in the standard 7 days.

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