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About Mobeku Furniture

Mobeku Furniture will show you new ideas for everything that you need for your patio furniture. All of our products are available in any kind of finish. We apply teak wood, mahogany, and various kinds of woods for our product, depending on customer request.

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Questions and answers

Q.
• Tell us something customers may not know about you.
A.

• CV. Mobeku also offers a range of fabrics ceiling lights, glassware, bed linen, stationary, and more, with the same harmonious and classic simplicity as our furniture.nFurniture is built by cabinetmakers and craftsmen, who have dedicated a lifetime to their trade, with skills that have passed from generation to generation, gives them the know how, that we need to ensure to our customers that we offer good quality furniture.nCV. Mobeku extensive and versatile range can be adapted easily for any room of the home, and if the specialist French Paint techniques that we use do not suit your decor, we also offer, on all our range, various wood finishes, of which returnable samples are available on request.nCV. Mobeku can undertake contract work, where special made to order designs are required for Hotels, Bed & Breakfast, Restaurants or even your 3 or 4 door wardrobes. We have a system of disassembled furniture, so you can easily take it with you when you move home. For pieces of furniture that need upholstery, customers can choose from our range or supply their own fabric

Q.
• What areas of your trade do you specialize in?
A.

• We can arrange to have someone pick you up at the nearest airport or your hotel and accompany you to our factory (+- 2 hours driving from airport). Or simply call us upon your arrival and we may give you directions.

Q.
• What questions should a customer ask before hiring a professional in your trade?
A.

• What is your furniture made from ?nWe use selected wood materials and kiln-dry from mahogany, teak, pine and other qualified fruitwood.nDo you deal with plantation trees under government’s forestry management ?nWe will never use non-plantation timber or any sources which not environmentally sustainable.nDo you guarantee all of your products ?nWe warranty all of our items to be free of manufacturing defects. Damage in shipping is not covered. Damage from the wood acclimating to your climate is also not covered. See tips for care of solid wood furniture.n

Q.
• What information do you recommend to have readily available before looking for a professional in your trade?
A.

• CV. Mobeku located in Jepara, Central Java, Indonesia is an export oriented company. We produce all wooden furniture and art accessories which have Indonesian distinction.

Q.
• Tell us about the project or job that you are most proud of (in the last 12 months).
A.

• Every effort has been made to ensure the accuracy of this web site. CV. Mobeku cannot accept responsibility for any changes or errors that may occur. CV. Mobeku reserves the right to make changes to their range of furniture and accessories in design, colour and dimensions for improvement purposes. Your statutory rights are not affected.

Q.
• What are the most frequent questions you get from customers? What are the answers?
A.

• What is your furniture made from ?nWe use selected wood materials and kiln-dry from mahogany, teak, pine and other qualified fruitwood.nDo you deal with plantation trees under government’s forestry management ?nWe will never use non-plantation timber or any sources which not environmentally sustainable.nDo you guarantee all of your products ?nWe warranty all of our items to be free of manufacturing defects. Damage in shipping is not covered. Damage from the wood acclimating to your climate is also not covered. See tips for care of solid wood furniture.nHow do I claim the warranty ?nComplaints due to the factory technical mistakes, can only accepted 3 weeks after the ETA (Expected Time of Arrival) by providing photographic evidence or detail of the problems. In the event of a claim, you shall first contact our customer service department. We wil replace items on subsequent orders.nWhat is your payment option ?n40% down payment upon order and 60% balance payment after shipment.nWhat is your production capacity?n20 containers of 40 hight cube container per month.nWhat is your minimum order?nA full container load 40 feet, 5 pcs for minimum pieces for each item.nHow long is the production lead-time and delivery time ?nOur production lead-time is 5-6 weeks after confirming an order and delivery time is depend on your country port.nHow many items will fit for a container 20 feet or 40 feet ?n20ft container = 30 cubic meters, 40ft container = 62 cubic meters, 40hc container = 74 cubic meters. The quantity of items will depend on the size of items you select. We can calculate the volume for your order once you have made your selection.nCan I make purchases online?nYes, you can browse our webpages and purchase by sending the code of every item product and quantity. At the end, you will be notified the Purchasing Order (PO) generated by email and we will send you the Proforma Invoice based on your PO.nHow can I find out the status of my order?nWhen you place an order with us, we will do our best to give you an approximate production stages and arrival time frame. This may change, however, and your items may arrive sooner, or sometimes a little later, than their original estimate.nCan you send me a catalogue or any hardcopy of your products ?nOur website is an online catalog showcasing the furniture we carry. All of the catalog is on the web.nHow much is the shipping cost to my country port ?nWe will send you any additional shipping charges with your PO. Customers in the EU and Africa May receive discounts for freight.nHow can I inspect your quality before ordering and then, just before being shipped ?nYou can asigned someone as quality controller and come to our factory or you can order samples which can be shipped to you at your cost via DHL, Fed Ex or other courier companies.n

Q.
• What types of jobs are the most common?
A.

• MeasurementsnnMeasurements are all displyed as Width x Depth x Height in centimetres Every effort has been made to ensure accuracy, but a tolerance of approximately 1.5 cm is accepted as normal. Internal dimensions of items need to be checked, taking into account the thickness of the wood to be approximately 2 cm, to ensure that TV’s and Computers will fit.nnFabricsnnAll our fabrics are 100% cotton.nnUpholsterynnAll our items are supplied with an inter liner (fire retardant.) or by reques.nnBeds / CotsnnAll dimensions are internal measurements, (mattress sizes) and height is measured from the floor to the highest point. Bed frame prices are inclusive of bed slats, but exclude mattresses. Bed Headboards centre panels can be either plain panel, upholstered or in cane, in one of our fabrics or in your own fabric. Upholstery prices are exclusive of fabric.nnCustom Made FurniturennMost of our range can be produced to specific sizes, all custom made furniture is subject to quote.nnPaint FinishesnnOur standard finish uses a hand painted French technique, and although every effort is made to ensure consistency, exact colour matching can not be guaranteed as texture and colour may vary slightly from piece to piece. This does add to the character and uniqueness of each piece. Returnable paint samples are available on request.nnCarvingnnDetails on our furniture are hand carved by specialist craftsmen.nnSurfacesnnOur furniture is protected with products that make surfaces capable of withstanding damp and wear.nnDeliverynnStandard items, if in stock (at our shop) “ Immediate DeliverynStandard items, if unpainted (in our warehouse) “ 2 to 4 weeksnStandard items, if not in stock “ 8 to 10 weeksnCustom items “ 6 to 12 weeksnnCost of delivery and assembly, if required, where appropriate will be re-charged at cost and is subject to quote.nnDeliveries are available throughout the Indonesia and the rest of the World, subject to quote. Please allow space and time for deliveries which need assembly, and ensure that there is suitable access for larger pieces, as Mobeku will not accept liability for failed deliveries, due to restricted access. If access is restricted, please enquire whether or not the item can be built as disassembled. Delivery price does not include removal of old furniture out of the property and to other rooms, and access must be cleared before delivery (surcharge applicable).nnNotennEvery effort has been made to ensure the accuracy of this web site. CV. Mobeku cannot accept responsibility for any changes or errors that may occur. CV. Mobeku reserves the right to make changes to their range of furniture and accessories in design, colour and dimensions for improvement purposes. Your statutory rights are not affected.

Q.
• What do you wish customers knew about your profession or trade?
A.

• All is made for export quality, at most competitive price. We make our furniture at low prices as possible. We also accept a custom design order for hotel furniture project or restaurant furniture project with the best raw material. Price and quality, these are the things which matter most to us. With our reach and professional organization you are assured the lowest comparable price with consistently reliable quality.nWe are also welcome for a company visit. We pride ourselves as a high quality Indonesian Furniture Manufacturer, and we will bring you to see our factory, our skillful and experienced craftsmen. Our commitment is high quality furniture and customer satisfaction. Prove and you will be our long lasting customers.nWe believe that creating a beautiful and comfortable home or office is important. Home is a place you love and a place that reflects who you are.

Q.
• What certifications or professional affiliations do you have?
A.

• Complain PolicynIn rarely case of quality complain, customer must notice within 15 days from the arrival date of container. All complain after 15 days will not be treated regardless of their value.nnAll claims must be followed by full form as indicate below:nnA detailed fulfilled “damage report†form supplied by CV. Mobeku for each item and each piecesnPhotos of each damage item showing specific damage or defect taken from side, front and back angle.nA statement letter from customer stating that customer will keep the damage furniture for possible inspection until claim is settled. All claims can never exceed FOB Indonesia sales prices.nnCV. Mobeku will not take any responsibility of claims in the following consideration:nnClaims is not followed by clear and full filled formnClaims are made more than 15 days after arrival date of containernCustomer has due outstanding payment. Once payment is settled, then claims will be proceeded.nClaim because of transportation problem. CV. Mobeku will only available to discuss claims because of manufacturing fault. These must be proved by a clear photograph.

Q.
• What brands or products do you work with?
A.

• 1. MaterialnnWe are producing our furniture in Mahogany and Mindy. All woods are kiln-dried to reach moisture content:nn1 “ 2 cm thickness MC max 12 %n3 “ 4 cm thickness MC max 15 %n5 cm thickness and up MC max 18 %nnHowever, moisture content in Indonesia is always influenced by the weather surrounding and also the thickness of the wood itself.nn2. Finishing systemnnNitro Cellulose System lacquer/varnish, and duco/solid color as standard systemnOthers follow customs standard as long as available in Indonesia.

Q.
• How many projects do you average in a year?
A.

• Standard items, if in stock (at our shop) “ Immediate DeliverynStandard items, if unpainted (in our warehouse) “ 2 to 4 weeksnStandard items, if not in stock 8 to 10 weeksnCustom items “ 6 to 12 weeksnnCost of delivery and assembly, if required, where appropriate will be re-charged at cost and is subject to quote.nnDeliveries are available throughout the Indonesia and the rest of the World, subject to quote. Please allow space and time for deliveries which need assembly, and ensure that there is suitable access for larger pieces, as Mobeku will not accept liability for failed deliveries, due to restricted access. If access is restricted, please enquire whether or not the item can be built as disassembled. Delivery price does not include removal of old furniture out of the property and to other rooms, and access must be cleared before delivery (surcharge applicable).

Q.
• How did you get started?
A.

• CV.Mobeku is suported by artists whom very skilled in their field, especially the art of ethnic itself. We are also possible to realize your own designs in shape you desire. We apply teak, mahogany and various kind of woods for our product. We have found essensial to use kiln dried wood before prossessing. We set high standart of controlling to keep the quality. Started from choosing the materials, proccessing, constructing, finishing to packaging. Our prices is considerably ready to compete against the market prices with no disregard of quality and the sense of art of product itself.nnFeel free to see our product further in our showroom, or simply let your finger do it for you. Click our website in http://thefrenchfurnitures.com and you will find whatever you pleased.

Q.
• What services do you provide your customers after the work has finished?
A.

• Every effort has been made to ensure the accuracy of our website. Mobeku cannot accept responsibility for any changes or errors that may occur. Mobeku reserves the right to make changes to their range of furniture and accessories in design, color and dimensions for improvement purposes. Your statutory rights are not affected.

Q.
• What would you recommend customers looking to save money?
A.

• nAs a furniture manufacturer, wholesaler furniture, and furniture outlet, we are uniquely positioned to fulfill your needs. We control the process from design to delivery. This allows us to offer the best values on quality furniture.nCV. Mobeku offers innovative and exciting collections of Painted Furniture and accessories for the home, inspired by French and Swedish 18th century designs, with the idea that classic, beautiful pieces of furniture never date and can be harmoniously and smartly mixed with new simple lines of furniture, from American East coast to Contemporary styles, the mix of old and new is very much present in the style of the interiors we offer.nCV. Mobeku is constantly traveling, sourcing accessories and gift ideas, to ensure that the collections we offer are new and different, thus our customers can be confident that each time they visit our shop, or browse our web site, they will be able to find that something special for themselves, or to surprise friends on special occasions like, birthdays, weddings, christenings and the arrival of a new born.nCV. Mobeku also offers a range of fabrics ceiling lights, glassware, bed linen, stationary, and more, with the same harmonious and classic simplicity as our furniture.nFurniture is built by cabinetmakers and craftsmen, who have dedicated a lifetime to their trade, with skills that have passed from generation to generation, gives them the know how, that we need to ensure to our customers that we offer good quality furniture.nCV. Mobeku extensive and versatile range can be adapted easily for any room of the home, and if the specialist French Paint techniques that we use do not suit your decor, we also offer, on all our range, various wood finishes, of which returnable samples are available on request.nCV. Mobeku can undertake contract work, where special made to order designs are required for Hotels, Bed & Breakfast, Restaurants or even your 3 or 4 door wardrobes. We have a system of disassembled furniture, so you can easily take it with you when you move home. For pieces of furniture that need upholstery, customers can choose from our range or supply their own fabricnWe invite you to explore our website for your furniture stores need.