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RB Auto Customs and Repair

Kent, WA
 

Areas of service:

Seattle, Tacoma, Kent, Bellevue, Renton, Puyallup, Federal Way, Bothell, Bremerton, Auburn and more.
 

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Auto Repairs and Customizations

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RB Auto Customs and Repair - Kent, WA

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About RB Auto Customs and Repair

RB Auto Customs and Repair can fix almost anything from our mobile trucks.

Were are Washington state emission repair qualified.

We specialize in electrical repairs. We do tune ups and timing belts and brakes. We are a mobile company if the jobs going to be a big job or we need a lift we have a shop in Kent with that also.

We also do customizing like turbo kits and nitrous installs.

We Also do Buyers inspections and will we can also go to the auctions on prevue day and look cars over and scan them for codes for you before you buy them.

Questions and answers

  • What types of jobs are the most common?

  • Brakes,Belts, Cars not running so good missing and sputtering These are the most common then there is the wont pass the state emission test that opens up a lot of common problems.

  • What information do you recommend to have readily available before looking for a professional in your trade?

  • customer should know the year,make,and motor size. Then it would depend on the problem say its a fuse that blows when and what has to be happening for it to blow its your car you know it better than any one else could when it comes to problems.

  • What brands or products do you work with?

  • Comp Cams,Competition Engineering,B&M,Brembo,Edelbrock,

    Energy Suspension,Erson Cams,Exedy,Greddy,Holley,Mallory Ignition,Nitrous Express,NOS,Zex,Turbonetics,Turbosmart,

    TurboXs,Spec Clutches

  • How did you get started?

  • I have been working on cars in a shop for over 18 years. I got started building a 65 mustang that was my first car and have always been working on cars ever since.

  • Tell us something customers may not know about you.

  • My customers that use me refer me to other people that tells me that I'm doing a good job and there getting a good service. I like to be able to see my customers in the store and say hi. my customers become my friends if they have a problem with there car and are doing things on there car and get stuck they can always call and ask what they should do and I will tell them how I would do it and give them my advise. I fell that everyone should know how to do some stuff to there own cars.

  • What are the most frequent questions you get from customers? What are the answers?

  • Whats this going to cost me and were do I need to bring my car and how long are you going to need it?

    I come to you I can come to your work and look it over and tell you what it needs and fix it right there most of the time or come to you house. How long I would take to fix it will depend on what all it needs.

  • What certifications or professional affiliations do you have?

  • I have certifications from Dodge,Jeep,Chrysler,ford,Subaru,GM,Mazda,also ASE certs, have 2 years in trade school also, Also Washington state emission certified.

  • What areas of your trade do you specialize in?

  • State emissions and and run ability problems. I also specialize in electrical problems. We due tune-ups and timing belts on most cars at the customers site.

  • How many projects do you average in a year?

  • I average about 2 personal projects a year that are big ones for my self and around 3 or so for customers that I have done work for in the past.

  • What questions should a customer ask before hiring a professional in your trade?

  • I would ask were they have worked before and what types of jobs did they do then ask a few specific questions about what they say they have done to make sure they have done it.There is a lot of people out there saying there a auto tech and have just got out of school or are just looking the part and our getting there experience working on your car.

  • Tell us about the project or job that you are most proud of (in the last 12 months).

  • my current project is a 95 mustang that I'm getting ready to take to the silver state classic next year I'm hoping it will be ready but this is a personal project.

  • What services do you provide your customers after the work has finished?

  • You get a warranty on all work done you would have my number in case any thing was wrong I stand behind my work and will fix any thing that is wrong. All trans actions are documented for the customers protection.

  • What do you wish customers knew about your profession or trade?

  • Any one can bolt parts on and say there you go its fixed but did they really fix it. Most parts shops have a guy that will pull codes for you and sell you that 02 sensor or what ever but then you put it in clear the light it last for a while but was that really what was wrong or was there something else wrong that made it go bad. The difference between a real tech and a parts changer is that the tech will go that extra step to make sure that there is nothing else making that sensor go bad not just replace it.

  • What would you recommend customers looking to save money?

  • look over the car and see what it needs then itemize every thing from it needs it now to its at the bottom of the list then sit down and make a plan to fix it. If they us me there already going to be saving money. I'm they guy that was the shop foreman at the dealer charging customers over 100 a hour I'm less than half that and they get the same quality of work.

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