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Service Safes and Vaults

Philadelphia, PA
 

Areas of service:

Philadelphia, Trenton, Camden, Norristown, Cherry Hill, Levittown, Bensalem, Morrisville, Lansdale, Doylestown and more.
 

Credentials

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  • Fixr Bronze Member
 
 

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Safe and Vault Experts

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Service Safes and Vaults - Philadelphia, PA

  1. You'll be asked to describe what you need.
  2. You'll be asked to provide your details so that Ben Hen may contact you.
  3. You'll get estimates from other qualified service professionals.

About Service Safes and Vaults

We are a 24/7 locksmith company specializing in safes and vaults. Our employees go through extensive training so that they will be prepared for any safe/vault situation.

We provide service to the Tri State area. Call us today.

Questions and answers

  • What are the most frequent questions you get from customers? What are the answers?

  • Can you help me? The answer is always yes. We can help 24/7, and make sure we have someone available to be of your assistance no matter what time of day it is.

  • What certifications or professional affiliations do you have?

  • We are members of the Better Business Bureau. All of our technicians are certified Lockmiths. Our company is fully licensed, bonded, and insured. We are trusted technicians for several companies. These include several motor-club road side assistance companies, as well as several service companies for country-wide chain stores and several larger businesses.

  • What brands or products do you work with?

  • We work with all brands. It is important we are familiar with anything we could run into in the field. We make sure we are in the know of any new developments in equipment, merchandise, and parts for our services. If a customer can rely on us to solve all of their worries, than we have failed them as their service provider.

  • What do you wish customers knew about your profession or trade?

  • There are more and more companies posing as locksmith's. They're easily identified however by simply asking their prices. If you're calling around you'll notice a lot of prices are similiar, and a few are 'too good to be true'. They, in fact, are. These companies quote a great price, and show up with sudden complications, and quote prices 10-20X larger than originally given.

  • What would you recommend customers looking to save money?

  • I would caution them to consider what they are asking for. If they're looking for high security safes, they can consider purchasing them for themselves, and have a professional install them for them. But for a 'cheap' service, to beware. There are several groups who will offer bargain prices, and show up at their door with exuberant extra charges.

  • Tell us about the project or job that you are most proud of (in the last 12 months).

  • We couldn't give any one job as the job we are the most proud of in this year or in past years. Every customer must be treated as number one. We prefer that our customers be the ones to tell their stories. The more happy customers we have, the more they tell their friends. We strive hard to ensure every customer gets the best treatment from a service technician they could hope to receive.

  • How did you get started?

  • We started working as technicians for other companies. Due to our growing reputation as excellent technicians we decided to go into business for ourselves. We work hard to ensure that our customers, and technicians get the best treatment around

  • Tell us something customers may not know about you.

  • Happy customers, are repeat customers. It is in both of our interest that our technicians leave you with a smile on your face and only positive things to say about our service.

  • What areas of your trade do you specialize in?

  • There are so many different kinds of safes. We are proud to say we have mastered unlocking any safe or vault including:

    • Designed safes
    • Floor safes
    • Smart safes
    • Top safes
    • Wall safes
    • Executive safes
    • Heavy duty/commercial safes
    • Fireproof lock boxes
    • Vaults

  • How many projects do you average in a year?

  • We average between 6,000 and 10,000 projects per year. If by project we mean service performed. This number isn't the best indicator of how we work. We do several projects for large commercial and residential complexes, and these could be labeled as '1' project, when the work involved could involve multiple days, to multiple weeks of work. This number is growing constantly. By next year it will be higher. This is due to our highly satisfied repeat customers.

  • What questions should a customer ask before hiring a professional in your trade?

  • How many years of experience do you have? What sorts of high security locks do you offer? What kind of locks do you have?

  • What information do you recommend to have readily available before looking for a professional in your trade?

  • any identifying information you have. What is the brand of the safe? Dimensions?

  • What types of jobs are the most common?

  • Our most frequent jobs include safe installation, and opening. It varies from installing a safe/ vault for a large company to opening a safe for a private customer who forgot their combination.

  • What services do you provide your customers after the work has finished?

  • Warranty for all jobs done.

Testimonials

  • March 30, 2012
    I used this company when I forgot the combination to my safe. I needed some important paperwork ASAP and they had a technician at my home in less than an hour! The man that came out was so friendly, and their prices were reasonable. Hopefully I won't have to, but I would use this company again if I had a similar situation come up in the future!
    - Mottani
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