Video Audio Center
Areas of service:Lowell
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Contact Video Audio Center
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Video Audio Center - Lowell, MA
- You'll be asked to describe what you need.
- You'll be asked to provide your details so that Val Souto may contact you.
- You'll get estimates from other qualified service professionals.
About Video Audio Center
Video Audio Center provides installation and repair services for various appliances and other electronic devices.
Our services include:
• Computer Hardware
• Computer Software
• Audio Electronics
• Video Electronics
• Photo Restoration
Questions and answers
- Tell us something customers may not know about you.
I’m an Electronic Repair Technician with over 30 yrs of experience and knowledge in troubleshooting audio/video equipment, desktop and Laptop hardware & software.
- Tell us about the project or job that you are most proud of (in the last 12 months).
In the past 12 months I’ve started helping individuals and small businesses with how to build computer security at reasonable rates. I’m most proud of how happy my clients are with my final results.
- What are the most frequent questions you get from customers? What are the answers?
Do You Have a Minimum Charge? No
Do You Charge Extra For In-Home/Business Service? Yes
Do You Guarantee Your Service? Yes 90 Days.
When Might I Be Able to Pick Up My Computer? You should be able to pick up your PC, Laptop or Tv in 24 to 48 hours.
- What information do you recommend to have readily available before looking for a professional in your trade?
Look at the company Testimonials and all the website reviews.
Don't let price trump repair quality.
"Expensive quality work doesn't cost more - it pays."
- What questions should a customer ask before hiring a professional in your trade?
Make sure they know how to fix electronic equipment. Many technicians will say that they’ve done a job a dozen times previously, when in reality you are their first customer for that kind of repair.
When a technician provides you with an estimate, you should always shop around. See to it that both sides are in agreement to what needs to be done and the price to pay.
- What do you wish customers knew about your profession or trade?
In my profession there are many things customers should know. The most important thing, I like to educate how important it is to have good anti-virus software.
Remember, good anti-virus software is important, but even more important is practicing safe browsing habits. The best way to avoid viruses is to make sure you don't download them in the first place. Don't click on anything that claims it's anti-virus software unless you know where it came from, don't click on any suspicious Facebook posts, and make sure that you don't click on any fake email links.
- What types of jobs are the most common?
Television (LCD, LED or PLASMA).
Laptop DC Jack replacement.
Operating system upgrades installation-System Memory Upgrades.
- What brands or products do you work with?
hp, dell, samsung, sony, asus, toshiba, gateway, acer, msi, toshiba, panasonic, averatec
fujitsu, lenovo, ibm, alienware
TV's, VCR’s, Camcorders, CD Players, Stereos, Antique Radios, DJ equipment Turntables, Boom boxes, Cassette Decks, Guitar Amplifiers, DVD Players, Antique Radios, Turntables, Computers, Laptops, Monitors and more...
- What certifications or professional affiliations do you have?
No certifications or professional affiliations at the present time.
- What services do you provide your customers after the work has finished?
When working with VIDEO AUDIO CENTER Services, your satisfaction is our top priority.
After our technician has performed the work, explained what he has done, our service does not end there. At VIDEO AUDIO CENTER Services, a live staff member is always on standby to answer your calls.
Your satisfaction is 100% guaranteed. If you are not completely satisfied, we will do the job again to your satisfaction for FREE!
- How did you get started?
I started out when I was 11 years old helping friends with repairing their tvs and radios. At 18 years old I started working for an Audio and Video repair company.
I owned my first repair shop at the age of 20.
I currently manage a new repair shop that just opened a year ago in Lowell, MA called "VIDEO AUDIO CENTER".
- How many projects do you average in a year?
Many types of projects, but it is impossible to count how many at present.
- What would you recommend customers looking to save money?
Keep an anti-virus program (any anti-virus program) running on your computer all the time and keep it UPDATED (not the same as scanning weekly).
Use the Windows firewall and/or a router if you use a broadband connection.
Install your Windows Updates!
BACKUP YOUR IMPORTANT DATA OFTEN!!
- What areas of your trade do you specialize in?
Pc and Laptop Repair. Electronic Repair. Any format, Video or Audio to DVD or CD. Photo Restoration. Website Designer.
Audio Video Equipment Service & Repair, Computers & Equipment Repair & Maintenance, Data Processing Equipment Maintenance, Computer Cleaning, Circuit Board Assembly & Repair.
Products & Services
Assembly & Installation
Cables & Wires
CD & DVD Burners
Custom Computer Building
Custom Software Solutions
Home Entertainment Systems
Parts & Supplies
Pick-Up & Delivery Services
Same Day Service
Service & Repair
Television VCR Combos
Warranties & Guarantees
Wide Screen Televisions