About Pro Cleaning Solutions
Pro Cleaning Solutions is a reliable, family owned, respectable and professional carpet cleaning company.
We specialize in:
- Carpet cleaning
- Pet Treatments
- Tile and grout cleaning
- Stone Polishing and Cleaning
Our company’s founder, Enrique Vega, has been in the carpet cleaning industry for 10 years. We offer services to all Dallas/Fort worth and surrounding metroplex families, and businesses.
At Pro cleaning Solutions we understand the needs of our customers, and take careful consideration of every family, or business's needs we come across.
Pro Cleaning solutions is a local steam cleaning company servicing the entire Dallas/Fort worth and surrounding areas. We specialize in Carpet cleaning,Tile and grout cleaning, Upholstery cleaning, Area Rugs, Stone Cleaning & Polishing, and much more. We also specialize in pet treatments that we guarantee. We stand behind all of our work and back it up with a 10 day guarantee
Pro Cleaning Solutions uses the industry leader brand Pro Chem. It is highly effective and safe with families, pets, etc in mind. We wouldn't use anything that we wouldn't use around our own children, parents, grandparents, and pets.
Questions and Answers
What types of jobs are the most common?
Pro Cleaning Solutions most common jobs are carpet, and tile & grout cleaning. These are the areas that are most commonly seen by our consumers as the dirtiest. They understand It takes a professional to do the job right. It is the most effective and efficient way of cleaning.
What questions should a customer ask before hiring you?
The carpet cleaning industry is known for advertising a certain price and then once the technician arrives the price becomes much higher. A customer should always ask, what is included in the services that are being scheduled or are being advertised. At Pro Cleaning Solutions we quote fairly up front and over the phone. There are situations when a technician needs to see the job first before bidding at Pro Cleaning Solutions we provide free estimates. Last but definatly not least make sure you ask them if they stand behind there work.
How can we save money hiring you?
We recommend letting the company you are looking at to provide your service know what your budget is with the services you are looking to get done. If it sounds to good to be true, trust us it is. Budget it out over the year, ask for specials going on or upcoming promotions they may be running in the near future. Companies love return business so they shouldn't be afraid to share any specials or upcoming promotions they may know about. Pro Cleaning Solutions understands and offers specials and promotions through out the year so our customers can get all of there needs met with quality services routinely done as advised on a budget and a fair price for both the customer and the company to provide excellent honest work.
What are you most proud of?
Pro Cleaning Solution takes pride in all of our jobs. We are a small family owned business so we appreciate each and everyone of our customers. We truly treat our customers as if it was our own family. If we had to pick just one job that we are truly most proud of it would have to be when we got called to do a job for a elderly lady in her 90's who had been ripped off by another company. The women had no family lived all alone and felt due to her age she had been taken advantage of. She was nervous to even try and allow some other company into her home for she felt she might get taken again. After calling us Pro Cleaning Solutions we advised her of what we could offer her. When we went in she had furniture everywhere our technicians didn't even blink an eye they moved all of light furniture cleaned under and around it and when we left she honestly was gleaming ear to ear she couldn't thank us enough. She is a loyal customer and trust us in her home. "WE SET STANDARDS" is our credo but it isn't just words we stand by that slogan in everything we do.
I Enrique Vega Owner, and operator started Pro Cleaning solutions after working for several other local carpet cleaning companies. Although they were good accredited companies I wanted to start a company that would provide a honest and professional service for families, and business's that the people of North Texas could trust. At Pro Cleaning solutions we do not use a hard sales approach. We provide a service for a certain price. We don't list a low price just to get in the door then sale several hundred dollars once we get there. The price we quote is the price you get. However there are certain situations when we need to quote the job before giving the price but that is stated up front. Pro Cleaning Solutions moto is that "WE SET STANDARDS". That standard is always giving fair and upfront information the first time you call and giving all of our customers the service they deserve for price they can afford. Pro Cleaning solution also backs all of our work with a ten day guarantee.
What do you recommend to know before hiring you?
At Pro Cleaning Solutions we recommend them having the exact services they are looking for available. We also recommend they ask questions and find a dependable company in the services they are looking for. Finding the lowest advertised company is not always the best, the statement is true "you get what you pay for". There are to many "fly by night" contractor/companies out there looking to rip off families and business's leaving them unsatisfied and looking for someone else to do the job over again for a service that should have been done correct the first time. Also make sure the company you are hiring is properly licensed, insured, & certified. Any company can pick up a carpet cleaning wand, a real company provides quality work and backs there work with the guarantee. Pro Cleaning Solutions and all its technician are licensed,insured, certified, and every job is backed with a 10 day guarantee.
What we may not know about you?
Pro Cleaning Solutions is a small locally owned steam cleaning company. We do every job with our family in mind. We do the job as if it were our family or our business. We believe in order to stay in business you have to treat your customers like family, with love and respect. We have a true passion for the services we provide. Our company is run by our family where the owners are also the operators and inspect every job upon completion with the customer to ensure 100% satisfaction.
What is important to know about your profession?
Professional truck mounted Steam Cleaning is the most effective way to clean carpet, tile & grout, and upholstery. This however is not an easy task, try cleaning any of it yourself you will see it very tedious time consuming and not done correctly and professionally can actually cause more damage to your home and/or belongings costing hundreds if not thousands more. Another thing carpet companies advise to clean your carpet every 6 months to remove dust, dirt, and allergens built up in the carpet fibers. Not doing so voids the warranty, read your carpet companies warranty to find out. Also once the padding is soiled stains can be removed on the surface, however the padding will always have that stain. So if and when a spill or accident happens call the Pro's at Pro Cleaning Solutions ASAP to avoid prolonged setting of the stain.
Do you offer any service after finishing the work?
Pro Cleaning Solutions provides a 10 day guarantee on all of our work. We take pride in every job we do. We make sure the job is completed correctly and that the customer is 100% satisfied before leaving. We also inform all of our customers of all the services that we can provide them with to make there home a cleaner healthier environment. Pro Cleaning Solutions is also part of a network environment providing all of our customers with local trusted business's for most of there home improvement needs. (i.e. plumbing, hvac, etc)
What kind of questions do customers ask you?
The most frequent question we get ask of course is "How much do you charge ?" Any pricing questions should always come with a thorough consolations. Before providing any prices we ask thorough questions to see exactly what our customers are needing. Its not just do they need there carpets cleaned and how many rooms. The providing company should be asking does furniture need to be moved are there any extra large rooms, any heavy soiling or stains, when was the last time the carpet was cleaned are there pets in the home etc. This is not to rip you off this is to provide the customer with accurate ,up front, and correct pricing.
How many projects do you average in a year?
Our staff at Pro Cleaning Solutions does as many jobs as possible. However the jobs we do in a year can't be determined by number for then that takes away from our efficiency in each job we do. We service all of our customers in a very timely manner. However we average our jobs on the needs of the customer not the number of the jobs we do. We do as many as jobs in a year a physically possible without compromising time or effectiveness from the customers. With that being said we have a 98% on time arrival, and complete customer satisfaction rate.