About Sam's Garage Door
We are a small family owned company committed to providing personal service to each and every customer. We service all of Orange County, San Gabriel Valley, Riverside, and Corona. We specialize in garage door repair including: door off track, broken springs, jump cables, installation of brand name garage door openers and garage doors. All our customers receive a thorough and Free Estimate from an experienced technician. We also provide our customers with 24 Hour Emergency Service for repairs such as broken springs, rollers, cables, pulleys, or if the doors is off track. We carry all brand name openers and motors along with every part necessary to repair a door, and every purchase includes a complementary tune up.
We are a small family owned company committed to providing personal service to each and every customer. We specialize in garage door repair including: door off track, broken springs, jump cables, installation of brand name garage door openers and garage doors. All our customers receive a thorough and Free Estimate from an experienced technician. We also provide our customers with 24 Hour Emergency Service for repairs such as broken springs, rollers, cables, pulleys, or if the doors is off track. We carry all brand name openers and motors along with every part necessary to repair a door, and every purchase includes a complementary tune up.
I work with all major brand name OPENERS, MOTORS, and GARAGE DOORS. LiftMaster, Champerlain, Merantec, and Genie. I can provide custom designed doors at a GREAT PRICE.
Questions and Answers
What do you recommend to know before hiring you?
As a customer you need to know what service you need before you call. When you are not sure what the problem is, its better to choose a company that offers a free estimate. That is why we offer a free estimate to all our customers so that they know what the problem is before they have to pay for the solution!!
What we may not know about you?
We are a newly established garage door company dedicated to improving the level of customer care while providing our customers with the highest level of service. As a small company we are able to provide our customers with more personal service in that our technicians are not on a tight schedule running from customer to customer. Each customer receives the technician full and undivided attention, and as such each customer can expect fast a reliable service. Furthermore, there are no quotas for our technicians to reach which means our prices our honest and the service we provide is never overpriced.
What types of jobs are the most common?
Most garage door problems are a result of worn out springs which usually leads to the door not opening and closing properly. Most or our emergency calls are for doors off track and that can happen when a worn out part finally gives out, for example when a cable breaks and the customer attempts to open the door it might fall off the track. Also, many customers simply need a professional to program their remotes or cars so that they have easy access to their garage door. The worst issues we've encountered is when a motor simply gives out and the garage door has to be forced open. That situation can be costly and time consuming.
What kind of questions do customers ask you?
Most customers want a local business who can be there in a flash once needed. Also, they're top concern is prices. That is why we offer very competitive price and usually our prices can't be beat.
How many projects do you average in a year?
This year is our first year of service to all of Orange County and so far we've done over a 3000 jobs. Which is small compared to a large company, but our goal is to leave happy customers at each visit so that we grow as a company.
What questions should a customer ask before hiring you?
Where are you located?nHow much each part is gonna cost?nHow much is labor?nWhat cause the problem in the first place?nHow can I avoid such problem from happening again?nDoes the Opener/Motor/Part come with warranty?nDoes the labor come with warranty?n
Sam began work as a garage technician with a large garage door company in Orange County. He learned the skills quickly and received a promotion two months into the job. He spent the next two years working a route in LA county repairing garage doors, openers, and motors. As time passed he realized he could do the work on his own and gain more customers by offering honest work for fair prices. He began by installing a garage door for a family friend and now he has customers all over Orange County who are completely satisfied with the price and service they received.
What is important to know about your profession?
We are a company committed to leaving every customer completely satisfied with our service. We want customers that will depend on us to fix their everyday problems and will call on us when whenever they need. We also want long term customers that will call us whenever they need service, and not feel like they should look to another company for service.
How can we save money hiring you?
It is best to get a free estimate on any job before deciding what you are ready to commit to. Also, ask plenty of questions about the service your paying for. Make sure you know which services need to be done immediately and which can wait.
Do you offer any service after finishing the work?
With any purchase I will provide a FREE TUNE UP!!! With any installation of Springs you get a free can of SILICONE SPRAY to use every six months!!Free extra REMOTE with NEW Opener!!
What are you most proud of?
Out most impressive job we have done is the installation of two custom aluminum garage doors with matt glass for a loyal customer. He was so satisfied with the job that he referred us to his two brothers who also ordered new garage doors. One ordered another custom aluminum door and the other a custom steel back door. This is exactly what we strive for, customers that are so satisfied with the work that they would refer us to family and friends.