About The MacTechTrainer
My name is Terry D. White II and I'm a 16 years Professional Cross-platform (Mac/Win) IT & Network Specialist. With my experience and skill set, I can troubleshoot and resolve PC hardware and software issues, install and troubleshoot network equipment for both homes and business, skilled in cabling for computer networks, audio-video and CCTV systems, troubleshoot voice/fax/data lines in offices and businesses. Also provide troubleshooting for popular brand name inkjet and laser printers
Contact today for more information!
Computer repair, network component installations and low voltage wiring (CAT5e/6)
all brands of computers and laptops, various Brands of networking products (Cisco, HP, Adtran,etc), most A/V brands, NightOwl & Lorex CCTV products (and other brand as well)
Questions and Answers
What we may not know about you?
My beautiful wife is also my Business Administrator, technical network assistant and partner, who comes onsite with me on nearly every assignment.
What types of jobs are the most common?
Computer repair, Network cable installation, server rack network & component installation, audio / video and CCTV installations.
Do you offer any service after finishing the work?
Courtesy call and follow up as needed
What kind of questions do customers ask you?
"How can you be so patient doing this kind of work? I would have given up a long time ago!"My answer is simple: " I love what I do and do what I love." Even presently after all my years in this field, I still get asked that question!
Spring of 1998
What do you recommend to know before hiring you?
Space, where possible, is always great. Some rooms and areas where service is to be performed cannot be cleared due to fixed limitations. It also helps greatly to remove those items that are removable, which may become obstacles and hinder the movement of your professional,
What is important to know about your profession?
Not all professionals in this field are so linear and lacking in personality, you feel as if you are being assisted by a robot. I always have a saying that I am real good tech, but an even better customer service specialist!
How can we save money hiring you?
Keep in mind that professionals in this field charge by the hour and some include the cost of materials to complete the work order as well.You as the customer, possess any concerns regarding the hourly rate or range of services the professional is going to provide, always ask. There is nothing wrong with asking questions until you are satisfied the perform the task(s) you are going to be paying him and her for. if the professional has any problem with your line of questioning, then you may need to consider going with another professional. The more patient the professional is, the more assured you can be that you have a mature and the experienced professional who cares about doing the best possible job for you.
What questions should a customer ask before hiring you?
Definitely what experience and skills does the professional have in the related field, does the professional possess business insurance (General liability + errors and omissions (preferable, but not mandatory) and what are th travel rates to your home, office or business from the professional's office.
How many projects do you average in a year?
Approximately 25-30 projects