Wood Floor Enthusiasts in San Diego, CA

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About Top Floor

At Top Floor, we are wood flooring craftsmen. We provide hardwood flooring installation and repairs, as well as sanding, refinishing, and laminate floor installations. Because we are highly educated about wood flooring, we give the best value for your dollar.

A beautiful wood floor is an investment worth having the best contractor in the business.

Services

Hardwood and laminate flooring installations, repairs and refinishing; custom moldings and staircases.

Brands

There are many wonderful brands of hardwood and laminate flooring. I have installed countless quality floors from dozens of manufacturers. If asked to choose my favorite I would have to say Kahrs, for hardwood, and Harmonics for laminate.

Questions and Answers

What are you most proud of?

I am proud of my work, every time. More importantly, my customers appreciate the skill I bring to their installations.One of the most rewarding jobs involved creating a winding hickory staircase. It was the focal point of a gorgeous home in North County. The difficulty level was high, but I was excited, and honored, to be called on to work on that job. It took 3 weeks to complete, and came out beautifully.

How did you get started?

Made an amazingly simple transition from a career in graphic design to a career as a woodworker. The attention to detail that I learned working in the design field proved to be a strong asset. This was 17 years ago and I have not looked back.

How many projects do you average in a year?

I stay busy. My own projects fill most of my schedule, averaging 2 per month. The rest of the working days are spent visiting associates and assisting on their jobs. I have a reputation as a 'wood scholar', thanks to the many classes and workshops I have attended. My peers never miss a chance to pick my brain about tough situations.

What kind of questions do customers ask you?

I am often asked to decide the direction a floor is to be laid. Because this is a matter of aesthetics, there is no right answer. My recommendation is usually to lay the planks in the direction that is longest. This results in fewer seams overall and, in my opinion, the most pleasing appearance.

How can we save money hiring you?

A new floor can easily cost as much as a new car. Yet, when choosing a flooring contractor, most people spend a fraction of the time they would use choosing a new car.My advice is to collect bids from several contractors. Choose the one that you feel most comfortable with. Understand that a new floor is an investment worthy of hiring a professional. The cheapest individuals are likely unlicensed and, therefore, the worst value for your dollar. Do your homework. Ask questions. And, by all means, check that your contractor is in good standing with the California State Licensing Board.

What do you recommend to know before hiring you?

Because I believe that a licensed contractor is the safest investment for the consumer, I recommend that those looking for an installer become familiar with the home page of the State Licensing Board. (www.cslb.ca.gov)Check the license of the person you select. You would be surprised at the number of people using false or suspended licenses, especially on Craigslist.UPDATE: A recent check found 99% of results for 'hardwood flooring' on craigslist were individuals falsely claiming to be licensed

What types of jobs are the most common?

Most often we are hired to remove carpet and install laminate floors and baseboards.

What we may not know about you?

My hobby is art. I began showing my art in local galleries last year. I work with paint, wood, and mixed media.

Do you offer any service after finishing the work?

We warranty our work for one year. More importantly, I follow an axiom taught to me by my older brother: "Give them more than they paid for."I honestly abide by that and have a desire to have happy customers for the life of their floor.

What questions should a customer ask before hiring you?

Are you licensed?
How long have you been licensed?
Do you have examples of your work?
Have you taken any classes?
Are you endorsed by the NWFA?

What is important to know about your profession?

Wood flooring is a skilled trade. Skill comes from focused, deliberate practice. The least qualified people vying for your project are easily weeded out by simply asking questions. The skilled professional will give solid responses. Those less professional have little experience to draw from and are easily exposed. This is true, but it seems most people do not realize it.

Reviews

Related Cost Guides
Carpet Installation	$1,220
Hardwood Floor Installation	$4,020
Laminate Flooring Installation	$2,210
Vinyl Floor Installation	$1,400

November 17, 2014 by D. Alvarez

I am a big fan if product and service reviews online (Amazon, ebay, etc.) and do not give '5 stars' when I simply 'get what I paid for'. Phil Provins absolutely deserve the honor for going out of his way to see that our satisfaction was his priority. Our indecision at the start of the process would have made most contractors run away, fast! Mr. Provins made it seen like it was all in a day's work.
I like to think of myself as being a well-rounded handyman, capable of even the most difficult home improvement projects. Knee surgery was the reason I did not tackle the flooring project myself, and thank goodness I did not. The knowledge needed to prepare our subfloor was not going to be found in a book or online. Phil's experience was key in solving numerous issues with sagging joists and difficult transitions from room to room.
I credit Mr. Provins for picking up on my wife's less-than-favorable opinion of the metal heat register in our dining room. In a rather thoughtful gesture, he presented us with a wood register he made from the flooring itself. It was a gift that was unexpected, but is an example of the thoughtful manner in which this young man does business. 5 stars well-deserved.

May 1, 2014 by Georgia

Originally, we had only one small room re-floored by Phil using Kahrs. We loved it so much that now 3/4 of the house has been changed. It is easy to clean and feels good on bare feet. The last portion installed was seven years ago and it still looks great!
Just love the Kahrs flooring and the service that Phil provided.

August 17, 2012 by Connor

A class act all the way. Educated about wood flooring like you wouldn't believe. Hire him while he is affordable, folks! His level of skill, courtesy and craftsmanship is worth far more than he charges. Thank you, Phil, for being our floor guy.

Top Floor