About Top Floor
At Top Floor, we are wood flooring craftsmen. We provide hardwood flooring installation and repairs, as well as sanding, refinishing, and laminate floor installations. Because we are highly educated about wood flooring, we give the best value for your dollar.
A beautiful wood floor is an investment worth having the best contractor in the business.
Contact us today!
Services
Hardwood and laminate flooring installations, repairs and refinishing; custom moldings and staircases.
Brands
There are many wonderful brands of hardwood and laminate flooring. I have installed countless quality floors from dozens of manufacturers. If asked to choose my favorite I would have to say Kahrs, for hardwood, and Harmonics for laminate.
Questions and Answers
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What are you most proud of?
I am proud of my work, every time. More importantly, my customers appreciate the skill I bring to their installations.One of the most rewarding jobs involved creating a winding hickory staircase. It was the focal point of a gorgeous home in North County. The difficulty level was high, but I was excited, and honored, to be called on to work on that job. It took 3 weeks to complete, and came out beautifully.
Made an amazingly simple transition from a career in graphic design to a career as a woodworker. The attention to detail that I learned working in the design field proved to be a strong asset. This was 17 years ago and I have not looked back.
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How many projects do you average in a year?
I stay busy. My own projects fill most of my schedule, averaging 2 per month. The rest of the working days are spent visiting associates and assisting on their jobs. I have a reputation as a 'wood scholar', thanks to the many classes and workshops I have attended. My peers never miss a chance to pick my brain about tough situations.
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What kind of questions do customers ask you?
I am often asked to decide the direction a floor is to be laid. Because this is a matter of aesthetics, there is no right answer. My recommendation is usually to lay the planks in the direction that is longest. This results in fewer seams overall and, in my opinion, the most pleasing appearance.
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How can we save money hiring you?
A new floor can easily cost as much as a new car. Yet, when choosing a flooring contractor, most people spend a fraction of the time they would use choosing a new car.My advice is to collect bids from several contractors. Choose the one that you feel most comfortable with. Understand that a new floor is an investment worthy of hiring a professional. The cheapest individuals are likely unlicensed and, therefore, the worst value for your dollar. Do your homework. Ask questions. And, by all means, check that your contractor is in good standing with the California State Licensing Board.
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What do you recommend to know before hiring you?
Because I believe that a licensed contractor is the safest investment for the consumer, I recommend that those looking for an installer become familiar with the home page of the State Licensing Board. (www.cslb.ca.gov)Check the license of the person you select. You would be surprised at the number of people using false or suspended licenses, especially on Craigslist.UPDATE: A recent check found 99% of results for 'hardwood flooring' on craigslist were individuals falsely claiming to be licensed
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What types of jobs are the most common?
Most often we are hired to remove carpet and install laminate floors and baseboards.
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What we may not know about you?
My hobby is art. I began showing my art in local galleries last year. I work with paint, wood, and mixed media.
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Do you offer any service after finishing the work?
We warranty our work for one year. More importantly, I follow an axiom taught to me by my older brother: "Give them more than they paid for."I honestly abide by that and have a desire to have happy customers for the life of their floor.
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What questions should a customer ask before hiring you?
- Are you licensed?
- How long have you been licensed?
- Do you have examples of your work?
- Have you taken any classes?
- Are you endorsed by the NWFA?
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What is important to know about your profession?
Wood flooring is a skilled trade. Skill comes from focused, deliberate practice. The least qualified people vying for your project are easily weeded out by simply asking questions. The skilled professional will give solid responses. Those less professional have little experience to draw from and are easily exposed. This is true, but it seems most people do not realize it.