Questions and Answers
-
What kind of questions do customers ask you?
The most frequent questions from customers are: 1) Do you have insurance? Yes - up to 1 million coverage2) How long will the project take? We give the best answer depending on the time frame that coincides with the project whether it's an entire roof or a small repair.3) What other services do you offer? Our main occupation is painting, roofing, siding & gutters, however, we have a license and the experience to do things such as bath and kitchen remodels. With that said, we don't turn it down if it's a good fit for us and the client.
-
What questions should a customer ask before hiring you?
1) How many years have you been in the industry?3) Do you have references?
-
Do you offer any service after finishing the work?
We offer a 3-year workmanship warranty on all of our projects. We are always available for questions or concerns after your job is complete.
-
What are you most proud of?
I'm most proud of the paint job we are just finishing at The Columbus Jewish Foundation. We've torn off approx. 5-6000sq. ft. of wallpaper and have painted all of the walls using 3 different colors. It's a project that's rewarding because a lot of the members at The Jewish Foundation have already raved on how much they like it. I know they'll continue to enjoy it.
I got started in construction in high school - concrete work. Shortly after, I got involved heavily with the painting and gutter trades and eventually moved into roofing & siding. I now have 15yrs experience that covers everything from actually doing the work to running the business side of things.
-
What we may not know about you?
I am a chocoholic who will literally buy a different box of brownies each week if I have never tried them before. Fudge, chocolate chip cookies, Hershey Kisses...it doesn't matter, I LOVE CHOCOLATE!!
-
How many projects do you average in a year?
We average approx. 150 projects in a year. Everything from small repairs to larger scale projects involving roofing, siding and painting.
-
What types of jobs are the most common?
I think the economy dictates the answer to this question to a certain degree. Currently, homeowners are willing to spend money on the practical things like: new roofs, siding & gutters if needed, urgent repairs. Any jobs that are practical and not luxury are popular right now.
-
What is important to know about your profession?
My experience with customers is that a good number don't quite understand the "process" as well as contractors wish they would. The best example would be HGTV, who shows a TV audience some really nice projects. The problem with the way they portray the projects is the fact that they do a really bad job at showing you the actual process of the project. They do a very good job at showing you the before and after. In other words, a kitchen or bath remodel on HGTV that takes 2-3 days is more like 2-3 weeks in the real world.
-
What do you recommend to know before hiring you?
I would recommend that the client (especially on a site where you're asking for estimates without a contractor looking at the project)has every possible detail involved. Everything like: pictures, measurements, material being installed whether it's a sink or wood trim - aluminum or vinyl siding etc. Most contractors are going to be willing to give a labor price as long as they can see pictures of every angle and know the measurements. If it's a roof, it's better to simply call the contractor out.
-
How can we save money hiring you?
The first thing I would do is see if you can handle the project in question yourself. Do-it-yourself people save a lot of money on labor. However, there is a catch. You have to have the ability to do the job correctly, especially if it's something like plumbing, electrical or HVAC. If it's roofing, siding or gutters it can be a major safety concern if you're not accustom to heights. All reasons why you should call a professional if you are not 100% comfortable.