Questions and Answers
What kind of questions do customers ask you?
The most frequent questions from customers are: 1) Do you have insurance? Yes - up to 1 million coverage2) How long will the project take? We give the best answer depending on the time frame that coincides with the project whether it's an entire roof or a small repair.3) What other services do you offer? Our main occupation is painting, roofing, siding & gutters, however, we have a license and the experience to do things such as bath and kitchen remodels. With that said, we don't turn it down if it's a good fit for us and the client.
What questions should a customer ask before hiring you?
1) How many years have you been in the industry?3) Do you have references?
Do you offer any service after finishing the work?
We offer a 3-year workmanship warranty on all of our projects. We are always available for questions or concerns after your job is complete.
What are you most proud of?
I'm most proud of the paint job we are just finishing at The Columbus Jewish Foundation. We've torn off approx. 5-6000sq. ft. of wallpaper and have painted all of the walls using 3 different colors. It's a project that's rewarding because a lot of the members at The Jewish Foundation have already raved on how much they like it. I know they'll continue to enjoy it.
I got started in construction in high school - concrete work. Shortly after, I got involved heavily with the painting and gutter trades and eventually moved into roofing & siding. I now have 15yrs experience that covers everything from actually doing the work to running the business side of things.
What we may not know about you?
I am a chocoholic who will literally buy a different box of brownies each week if I have never tried them before. Fudge, chocolate chip cookies, Hershey Kisses...it doesn't matter, I LOVE CHOCOLATE!!
How many projects do you average in a year?
We average approx. 150 projects in a year. Everything from small repairs to larger scale projects involving roofing, siding and painting.
What types of jobs are the most common?
I think the economy dictates the answer to this question to a certain degree. Currently, homeowners are willing to spend money on the practical things like: new roofs, siding & gutters if needed, urgent repairs. Any jobs that are practical and not luxury are popular right now.
What is important to know about your profession?
My experience with customers is that a good number don't quite understand the "process" as well as contractors wish they would. The best example would be HGTV, who shows a TV audience some really nice projects. The problem with the way they portray the projects is the fact that they do a really bad job at showing you the actual process of the project. They do a very good job at showing you the before and after. In other words, a kitchen or bath remodel on HGTV that takes 2-3 days is more like 2-3 weeks in the real world.
What do you recommend to know before hiring you?
I would recommend that the client (especially on a site where you're asking for estimates without a contractor looking at the project)has every possible detail involved. Everything like: pictures, measurements, material being installed whether it's a sink or wood trim - aluminum or vinyl siding etc. Most contractors are going to be willing to give a labor price as long as they can see pictures of every angle and know the measurements. If it's a roof, it's better to simply call the contractor out.
How can we save money hiring you?
The first thing I would do is see if you can handle the project in question yourself. Do-it-yourself people save a lot of money on labor. However, there is a catch. You have to have the ability to do the job correctly, especially if it's something like plumbing, electrical or HVAC. If it's roofing, siding or gutters it can be a major safety concern if you're not accustom to heights. All reasons why you should call a professional if you are not 100% comfortable.