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Information we collect about you
When you provide personal information through our Site, the information may be sent to servers located in the United States and other countries around the world. We may collect and store the following personal information:
Cookies and other technologies
We use various technologies to collect information from your computer and about your activities on our Site:
Visiting our website from outside the United States
How we use the information we collect about you
You agree that we may use your personal information to:
Our disclosure of your information
For Service Professionals, we may share your business contact information with third parties, including, but not limited to, the business name, address, telephone number, email address, and name(s) of the owner or proprietor of the business.
Information you share on the site
For Service Professionals listed on our Site, note that your Screen Name, phone number, and zip code is displayed to other registered users of this Site and is connected to all your activity on the Site. Other people can see your request descriptions, bids, feedback, ratings, and associated comments. Notices sent to other community members about suspicious activity and policy violations on our Site refer to Screen Names and specific requests. So if you associate your name with your Screen Name, the people to whom you have revealed your name will be able to personally identify your activities on the Site.
With respect to users who maintain accounts as Service Professionals, the following information may also be displayed to the public throughout the Site:
If you access our Site from a public or shared computer, certain information about you, such as your Screen Name, activity, or reminders from us, may also be visible to other individuals who use the computer after you.
Using information from the Site
The Site may enable you to share personal information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. To help protect your privacy, we allow only limited access to other users' contact and location information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, Screen Name, email address, and other contact and location information.
You agree to use user information only for Fixr transaction-related purposes that are not unsolicited commercial messages or other purposes that a user expressly chooses.
How you can access your information
Your choices about collection and use of your information
To request the removal of an unauthorized service provider profile, please contact us through one of the methods listed below.
You might also want to keep your account but stop receiving commercial or promotional emails. If you do not wish to receive email offers or newsletters from us, you can opt out of receiving email information from us, except for emails related to the completion of your registration, correction of user data, change of password, and other similar communications essential to your transactions through the services. Do so by using the unsubscribe process at the bottom of any marketing email from us. Although your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including, but not limited to, backups and archiving, prevention of fraud and abuse, and analytics.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We link the information we store in cookies to help identify you and maintain your signed-in status.
We use both session ID cookies and persistent cookies to help analyze our web page flow, customize our services and content, and promote trust and safety. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided by your Internet browser.
We set a persistent cookie to store users' passwords so that they don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance their experience on our site.
You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some or all of our Site or services.
Web beacons (also known as clear gifs, pixel tags, or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies, which are stored on the user's computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.
Web beacons may be used to deliver or communicate with cookies, count users who have visited certain pages, and understand usage patterns. We also may receive an anonymous identification number if you come to our Site from an online advertisement displayed on a third-party website.
No spam, spyware, or spoofing
Neither Fixr nor our users tolerate spam. Make sure to set your notification preferences so that we communicate with you as you prefer. We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, when you first register to use our Site, we will send you an email requiring you to confirm your account activation.
If you register to use our Site as a service provider, you will receive email alerts from other users requesting your services. If you register to use our Site to request the service of a service professional, third parties may contact you to offer their services.
Generally, you may not opt-out of these communications. If you do not wish to receive them, you have the option to deactivate your account.
You are not licensed to add other users, even a user with whom you've engaged in a transaction, to your mailing list (email or physical mail) without their express consent. To report Fixr-related spam or spoof emails, please forward the email to email@example.com. You may not use our communication tools to send spam or otherwise send content that would violate our Terms and Conditions. We may scan and filter messages to check for spam, viruses, phishing attacks, and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools.
Mobile Messaging Service
If you elect to register as a service professional, Fixr provides you the option of receiving text messages through a mobile phone number Text Messaging Service (SMS) ("SMS Service"). These text message alerts allow Fixr to notify you of service opportunities in your geographical area and for services for which you have indicated an interest in performing. The information contained or transmitted between Fixr and you via SMS will not be provided, sold, licensed, rented, assigned, or disclosed to third parties, except as required by law. Nor will we use your phone number to initiate a call or SMS text message to you without your express prior consent. Your wireless carrier and other service providers also collect data about your SMS Service usage, and their practices are governed by their own privacy policies.
Fixr collects the mobile phone number you use to send us a text message and the content of the messages sent between you and Fixr. When you send a text message to Fixr, we log the incoming phone number, wireless provider associated with the number, and date and time of the transaction. Fixr uses this data to analyze the message traffic in order to operate, develop, and improve our SMS Service.
Your password is the key to your account. Use unique numbers, letters, and special characters, and do not disclose your password to anyone. If you share your password or your personal information with others, remember that you are responsible for all actions taken from your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password is compromised for any reason, notify us immediately and change your password.
Disqus comment management
Based on our legitimate interests in an efficient, secure, and user-friendly commentary system for our blog pages, we use the comment management service Disqus. In order to take advantage of its features, users can log in using their own Disqus user account or existing social media accounts (e.g., OpenID, Facebook, Twitter, or Google). The user credentials are obtained from the platforms through Disqus. It is also possible to use the Disqus comment feature as a guest without creating or using user accounts with Disqus or any of the social media providers listed.
FIXR reserves the right to delete comments if their content violates the FIXR Terms and Conditions. In addition, we reserve the right to stop or remove the comment function and the associated comments on any article, at any time.
We will retain your information for as long as your account is active or as needed to provide you services. We retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take other actions otherwise permitted by law.
Links to other sites
Your information is stored on our servers, which may be located within or outside the United States. We treat data as an asset to be protected and use a number of tools to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we strive to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
The services are not directed to children under 13, and we do not knowingly collect or store any personally identifiable information (PII) about persons under the age of 13. If we learn that we have collected PII of a child under 13, we will make commercially reasonable efforts to delete such information from our files. If you are under the age of 13, please do not submit any personal information through our Site.
Visiting our websites from outside the United States
Your California Privacy Rights
If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:
We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is firstname.lastname@example.org.
Your Nevada Privacy Rights
FIXR has adopted and adheres to policies that comply with applicable Federal Trade Commission, Federal Communications Commission, and State laws/regulations.
If you do not want to receive non-informational calls from us, you can ask us to place your telephone number(s) on our Internal Do-Not-Call List by:
Sending a written request to us at:
FIXR Inc 2801 Centerville Rd#120 Wilmington, DE 19808
Emailing us at email@example.com, or
Calling us at (866) 572-2098.
Your request must include, at a minimum, your telephone number and name. If you have multiple telephone numbers, please include all numbers that you would like included in our Do-Not-Call List in your request. Any phone call, email, or other form of communication used to confirm receipt of your do-not-call request will not be deemed to have violated this policy. Your request will be honored within thirty ( 30 ) days of the request in compliance with federal and state laws. You can request, and we will provide, a copy of our Internal Do-Not-Call Policy by contacting us in accordance with one of the foregoing methods and making such request.
Most Do-Not-Call Laws allow businesses and other entities to make telephone solicitations to certain consumers regardless if their number appears on a Do-Not-Call List. Generally, these exceptions apply to ( 1 ) businesses with an "Established Business Relationship" with the consumer; ( 2 ) a consumer who has specifically consented to allow the business to call them; ( 3 ) charitable organizations; and ( 4 ) political entities. FIXR may contact consumers that fall within these exceptions based on information received from each client.
California Consumer Act Privacy Notice
This California Consumer Act Privacy Notice ("CCPA Notice") applies to "Consumers" as defined by the California Consumer Privacy Act ("CCPA"). For the purpose of this CCPA Notice, personal information applies to "Personal Information" as defined by the CCPA (also referred to herein as "PI").
We collect and share the following categories of PI from the corresponding sources and for the corresponding purposes set forth in the table below:
We do not "sell" personal information that we collect from you, in accordance with the definition of "sell" in the CCPA, and will treat personal information we collect from you as subject to a do-not-sell request. There is not yet a consensus as to whether third-party cookies and tracking devices associated with our Site may constitute a "sale" of your PI as defined by the CCPA. You can exercise control over browser-based cookies by adjusting the settings in your browser. We do not represent that these third-party tools, programs, or statements are complete or accurate.
Some browsers have signals that may be characterized as do-not-track signals, but we do not understand them to operate in that manner or to indicate a do-not-sell expression by you. So, we currently do not recognize these as a do-not-sell request. We understand that various parties are developing do-not-sell signals, and we may recognize certain such signals if we conclude such a program is appropriate.
California Consumers have the right to exercise the privacy rights under the CCPA. California Consumers may exercise these rights via an authorized agent who meets the agency requirements of the CCPA. Any request you submit to us is subject to an identification and residency verification process ("Verifiable Consumer Request"). We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the Consumer about whom we collected PI. Please follow the instructions below and respond to any follow up inquiries we may make.
Some personal information we maintain about Consumers is not sufficiently associated with enough personal information about the Consumer for us to be able to verify that it is a particular Consumer's personal information (e.g., clickstream data tied only to a pseudonymous browser ID). As required by the CCPA, we do not include that personal information in response to Verifiable Consumer Requests. If we cannot comply with a request, we will explain the reasons in our response.
We will make commercially reasonable efforts to identify Consumer PI that we collect, process, store, disclose, and otherwise use and to respond to your California Consumer privacy rights requests. We will typically not charge a fee to fully respond to your requests, but we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded, or overly burdensome.
To make a request according to your right to request deletion of your PI set forth below, you may send a request by email (including the email address that you have used to transact with Fixr) to firstname.lastname@example.org or call (866) 572-2098.
You have the right to send us a request, no more than twice in a twelve-month period, for any of the following for the period that is twelve months prior to the request date, by sending a request by email (including the email address that you have used to transact with Fixr):
You have the right to make or obtain a transportable copy, no more than twice in a twelve-month period, of your PI that we have collected in the period that is twelve months prior to the request date and are maintaining.
Please note that PI is retained by us for various time periods, so we may not be able to fully respond to what might be relevant going back twelve months prior to the request.
Except to the extent we have a basis for retention under CCPA, you may request that we delete your PI that we collected directly from you and are maintaining. Note also that we are not required to delete your PI that we did not collect directly from you.
You may alternatively exercise more limited control of your PI by instead opting out of marketing emails by emailing email@example.com.
We will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights. However, we may charge a different price or rate, or offer a different level or quality of goods or services, to the extent that doing so is reasonably related to the value of the applicable data. In addition, we may offer you financial incentives for the collection, sale and retention, and use of your PI as permitted by the CCPA that can, without limitation, result in reasonably different prices, rates, or quality levels. The material aspects of any financial incentive will be explained and described in its program terms. Please note that participating in incentive programs is entirely optional, you will have to affirmatively opt-in to the program, and you can opt-out of each program (i.e., terminate participation and forgo the ongoing incentives) prospectively by following the instructions in the applicable program description and terms. We may add or change incentive programs and/or their terms by posting notice on the program descriptions and terms linked to above, so check them regularly.
Our contact information
FIXR, Inc 2801 Centerville Rd #120 Wilmington, DE 19808
Please call us at:
Email us at: info@Fixr.com